Privacy Policy

1. Information We Collect

When you visit our site or make a purchase, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We refer to any information that can uniquely identify an individual as "Personal Information."

• Device information: web browser, IP address, time zone, cookies installed on your device, operating system, screen resolution, device type.
• Order information: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Communication data: any information you provide when contacting us.

2. How We Use Your Information

We use the information we collect to:

• Fulfill orders and process transactions.
• Communicate with you about orders, products, services, and promotional offers.
• Screen orders for potential risk or fraud.
• Improve and optimize our site (for example, by generating analytics about how customers browse and interact with the site).

3. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

4. Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us. Additionally, if you are a European resident, note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests.

5. Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

6. Cookies

We use cookies to maintain your cart session and to remember your preferences. You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality, including the ability to make purchases.

7. Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@kylife.com.